We built the tool we always needed
AppointAI was founded in 2021 by a physician and two healthcare technologists who were tired of watching practices lose thousands of dollars every week to preventable no-shows. We built the automated appointment reminder and AI scheduling platform we always wished existed.
Healthcare practices that run at full capacity
Patient no-shows cost the US healthcare system an estimated $150 billion annually. Independent practices bear the brunt of this — with some losing 15-25% of their scheduled revenue to missed appointments.
Our mission is simple: use automation and AI to close that gap. We believe every patient who books an appointment should show up for it, and every practice should run at the capacity it was designed for.
“I was losing $200,000 a year to no-shows at my own practice. I tried every solution on the market. Nothing worked the way I needed it to. So I built AppointAI.”
Dr. Michael Torres
CEO & Co-Founder, AppointAI
What we believe
Patients first
Every feature we build starts with one question: does this help patients get the care they need? Better scheduling means more patients show up, get treated, and stay healthy.
Automation over administration
Healthcare staff should be caring for patients, not making reminder calls. We automate the repetitive so your team can focus on what matters.
Security without compromise
We treat patient data like the sensitive healthcare information it is — with strict HIPAA compliance, encryption at every layer, and independent audits.
ROI you can measure
We're not in the business of selling software — we're in the business of recovering lost revenue. Every feature is designed to move the metrics that matter.
Meet the team
Physicians, practice managers, and technologists who've lived the problem from the inside.
Dr. Michael Torres
CEO & Co-Founder
Former family physician turned healthtech entrepreneur. Built AppointAI after losing $200K annually to no-shows at his own practice. Sold his practice in 2019 to build the tool he always needed.
Jessica Park
CTO & Co-Founder
10 years building healthtech integrations, including EHR connectivity across independent and specialty practices. Expert in healthcare interoperability and HIPAA-compliant infrastructure.
Carlos Mendoza
Head of Product
Previously VP of Product at Zocdoc. Obsessed with reducing friction for both patients and healthcare staff. Holds 3 patents in conversational AI for healthcare.
Amanda Liu
Head of Customer Success
Former practice manager with 12 years running a 15-provider multi-specialty group. Ensures every AppointAI customer gets measurable results, not just software.
David Okafor
Head of Security & Compliance
Former CISO at a regional health system. Led the organization through three HIPAA audits and two SOC 2 certifications. Ensures AppointAI meets the highest standards.
Sofia Reyes
Head of Growth
Previously led growth at two Series B healthtech startups. Focused on helping independent practices access technology that was previously only available to large health systems.
Backed by
Join us in fixing healthcare scheduling
Whether you're a practice looking to eliminate no-shows, or a talented person who wants to make a dent in healthcare — we'd love to hear from you.