HIPAA Compliant
SOC 2 Type II Certified

Automated appointment reminders.
Zero no‑shows.

AppointAI sends multi-step SMS & email reminders and uses AI to fill last-minute cancellations automatically — so your practice runs fully booked, every day.

78%
avg. no-show reduction
30 min
average setup time
15 hrs
staff time saved / week

Trusted by healthcare practices across the US

Family MedicineMental HealthPhysical TherapyUrgent CarePediatricsChiropracticDentalDermatology

Features

Everything your practice needs to run fully booked

From automated appointment reminders to AI scheduling — AppointAI handles the entire patient communication workflow so your staff can focus on care.

Most popular

Automated Appointment Reminders

Multi-step sequences via SMS, email, or voice — 72 hrs, 24 hrs, and 2 hrs before. Patients confirm or reschedule with one tap.

AI-powered

AI Scheduling Chatbot

An intelligent chatbot handles new patient booking 24/7 — answering questions, checking availability, and confirming without any staff.

No-Show Analytics

Track no-show rates by provider, appointment type, and day of week. Automatically apply stronger reminders to high-risk patients.

EHR & PMS Integration

Syncs in real-time with Athena, Healthie, Kipu, Tellescope, and more. No double-entry, no manual exports.

AI-powered

Smart Waitlist Fill

When a patient cancels, AI instantly notifies your waitlist and fills the slot — recovering revenue that would otherwise be lost.

Appointment Confirmations

Two-way messaging lets patients confirm, cancel, or request a reschedule with one tap. Responses log instantly — no staff needed.

How It Works

Up and running in under 30 minutes

No IT team required. AppointAI is designed for practice managers, not engineers.

Connect your EHR or practice management system

AppointAI integrates with Athena, Healthie, Kipu, Tellescope, and more in minutes. Your appointment data syncs automatically in real time.

One-click integration · Real-time sync · No data migration

Configure your reminder sequences

Choose SMS, email, or voice. Set up multi-step sequences — 72 hrs, 24 hrs, 2 hrs — with custom messages per appointment type. Templates included.

Custom templates · Multi-language · Custom branding

Patients confirm, cancel, or reschedule

Patients respond to reminders with one tap. Confirmations log instantly. Cancellations trigger your waitlist automatically before revenue is lost.

2-way SMS · Auto-waitlist fill · Real-time calendar sync

Track no-shows and optimize with AI

Your dashboard shows no-show rates, reminder performance, and revenue recovered. AI identifies high-risk patients and surfaces recommendations weekly.

Live analytics · AI recommendations · Weekly reports

Ready to eliminate no-shows?

Setup takes under 30 minutes.

What providers say

Trusted by practices across the country

We were running nearly 1,000 manual outbound calls per month just to confirm appointments. AppointAI automated the entire workflow — confirmation rates hit 74% and our team finally stopped living on the phone.
SC

Swing Care

Telemedicine · Fibromyalgia Care

The EHR integration is seamless. Appointment data flows directly from our practice management system without anyone touching it. We've eliminated manual reminder calls completely.
JL

J. Liu

Practice Administrator

Our patients — including many Spanish speakers — love the SMS reminders. For the first time they get clear, timely communication about their appointments without having to call us.
MS

Dr. M. Santos

Family Medicine

Security & Compliance

Built for healthcare. Secured for trust.

Patient data security is non-negotiable. AppointAI is built on enterprise-grade infrastructure with full HIPAA compliance from day one — not an afterthought.

Business Associate Agreement included

Every AppointAI customer receives a signed BAA automatically upon sign-up — no legal wrangling, no extra fees.

Get your BAA

HIPAA Compliant

Full HIPAA compliance with signed BAA. All PHI is encrypted at rest and in transit.

SOC 2 Type II

Independently audited annually for security, availability, and confidentiality.

256-bit Encryption

AES-256 at rest, TLS 1.3 in transit. Patient data is always protected.

US Data Residency

All patient data stored exclusively in US-based AWS data centers.

99.9% Uptime SLA

Enterprise-grade infrastructure with redundant systems and automatic failover.

Role-Based Access

Granular permissions ensure staff see only what they need to. Full audit logs.

FAQ

Frequently asked questions

Can't find what you're looking for? Contact our team.

Start today — free 14-day trial

Stop losing revenue to no-shows

Automate reminders, fill cancellations, and run at full capacity every day. No credit card required.

Setup in 30 minutes
HIPAA compliant
Cancel anytime